{"id":3,"date":"2025-04-02T10:51:01","date_gmt":"2025-04-02T10:51:01","guid":{"rendered":"http:\/\/biotifullcosmetic.com\/?page_id=3"},"modified":"2026-02-02T09:56:13","modified_gmt":"2026-02-02T09:56:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/biotifullcosmetic.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-220b648 e-flex e-con-boxed e-con e-parent\" data-id=\"220b648\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77fb8b2 elementor-widget elementor-widget-text-editor\" data-id=\"77fb8b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"455\" data-end=\"506\"><strong data-start=\"455\" data-end=\"506\">Derni\u00e8re mise \u00e0 jour : 18\/11\/2025<\/strong><\/p><p data-start=\"508\" data-end=\"845\">Welcome to the official website of <strong data-start=\"542\" data-end=\"564\">BIOTIFULL COSMETIC<\/strong> (accessible at the address : https:\/\/biotifullcosmetic.com).<br data-start=\"613\" data-end=\"616\" \/>This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make purchases from our online store.<\/p><hr data-start=\"847\" data-end=\"850\" \/><h2 data-start=\"852\" data-end=\"875\">Who are we ?<\/h2><p data-start=\"876\" data-end=\"1096\"><strong data-start=\"876\" data-end=\"898\">BIOTIFULL COSMETIC<\/strong> is a company specialising in the design and sale of natural cosmetic products tailored for African skin. Our headquarters are located in<strong data-start=\"1053\" data-end=\"1093\"> Douala, Cameroun.<\/strong><\/p><p data-start=\"1098\" data-end=\"1354\">We place great importance on the protection of our customers' personal data, in accordance with applicable laws <strong data-start=\"1251\" data-end=\"1309\">General Data Protection Regulation - GDPR<\/strong> and applicable local regulations.<\/p><hr data-start=\"1356\" data-end=\"1359\" \/><h2 data-start=\"1361\" data-end=\"1398\">2. Personal Data We Collect<\/h2><p data-start=\"1399\" data-end=\"1550\">We only collect the information necessary to process your orders, improve your customer experience, and ensure a quality service.<\/p><h3 data-start=\"1552\" data-end=\"1605\">The data we collect may include:<\/h3><ul data-start=\"1606\" data-end=\"2142\"><li data-start=\"1606\" data-end=\"1704\"><p data-start=\"1608\" data-end=\"1704\"><strong data-start=\"1608\" data-end=\"1641\">Identification Information<\/strong> : name, address, phone number, email address.<\/p><\/li><li data-start=\"1705\" data-end=\"1792\"><p data-start=\"1707\" data-end=\"1792\"><strong data-start=\"1707\" data-end=\"1736\">Delivery Information<\/strong> : complete shipping address for the delivery of your products.<\/p><\/li><li data-start=\"1793\" data-end=\"1925\"><p data-start=\"1795\" data-end=\"1925\"><strong data-start=\"1795\" data-end=\"1823\">Payment Information<\/strong> : bank details or Mobile Money information (this data is processed through secure platforms).<\/p><\/li><li data-start=\"1926\" data-end=\"2039\"><p data-start=\"1928\" data-end=\"2039\"><strong data-start=\"1928\" data-end=\"1953\">Browsing Data<\/strong> : IP address, device type, browser used, pages visited, duration of visit.<\/p><\/li><li data-start=\"2040\" data-end=\"2142\"><p data-start=\"2042\" data-end=\"2142\"><strong data-start=\"2042\" data-end=\"2074\">Customer Feedback and Reviews:<\/strong> : if you leave a comment on a product or a review.<\/p><\/li><\/ul><hr data-start=\"2144\" data-end=\"2147\" \/><h2 data-start=\"2149\" data-end=\"2189\">3. How We Use Your Data<\/h2><p data-start=\"2190\" data-end=\"2256\">Your information is used only for the following purposes:<\/p><ul data-start=\"2257\" data-end=\"2646\"><li data-start=\"2257\" data-end=\"2304\"><p data-start=\"2259\" data-end=\"2304\">To <strong data-start=\"2264\" data-end=\"2301\">to process and ship your orders<\/strong>.<\/p><\/li><li data-start=\"2305\" data-end=\"2394\"><p data-start=\"2307\" data-end=\"2394\">To <strong data-start=\"2312\" data-end=\"2337\">to communicate with you<\/strong> (order confirmation, delivery, customer service).<\/p><\/li><li data-start=\"2395\" data-end=\"2478\"><p data-start=\"2397\" data-end=\"2478\">To <strong data-start=\"2402\" data-end=\"2440\">to improve our products and services<\/strong> using your feedback and preferences.<\/p><\/li><li data-start=\"2479\" data-end=\"2569\"><p data-start=\"2481\" data-end=\"2569\">To <strong data-start=\"2486\" data-end=\"2540\">to send you our offers, newsletters, or promotions<\/strong> (if you have consented to this).<\/p><\/li><li data-start=\"2570\" data-end=\"2646\"><p data-start=\"2572\" data-end=\"2646\">To <strong data-start=\"2577\" data-end=\"2619\">to ensure the security of our website<\/strong> and prevent fraud.<\/p><\/li><\/ul><hr data-start=\"2648\" data-end=\"2651\" \/><h2 data-start=\"2653\" data-end=\"2681\">4. Sharing Your Data<\/h2><p data-start=\"2682\" data-end=\"2783\">We <strong data-start=\"2698\" data-end=\"2708\">do not<\/strong> sell your personal data<br data-start=\"2734\" data-end=\"2737\" \/>They may only be shared with:<\/p><ul data-start=\"2784\" data-end=\"3024\"><li data-start=\"2784\" data-end=\"2844\"><p data-start=\"2786\" data-end=\"2844\">Our <strong data-start=\"2790\" data-end=\"2818\">logistics providers<\/strong> (delivery, transport).<\/p><\/li><li data-start=\"2845\" data-end=\"2921\"><p data-start=\"2847\" data-end=\"2921\">Our <strong data-start=\"2851\" data-end=\"2879\">payment providers<\/strong>.<\/p><\/li><\/ul><p data-start=\"3026\" data-end=\"3119\">All our partners are committed to respecting the confidentiality and security of your data.<\/p><hr data-start=\"3121\" data-end=\"3124\" \/><h2 data-start=\"3126\" data-end=\"3157\">5. Information Security<\/h2><p data-start=\"3158\" data-end=\"3310\">We implement rigorous technical and organisational measures to protect your data against any loss, theft, or unauthorised access:<\/p><ul data-start=\"3311\" data-end=\"3549\"><li data-start=\"3311\" data-end=\"3392\"><p data-start=\"3313\" data-end=\"3392\">Secure hosting on servers that comply with international standards.<\/p><\/li><li data-start=\"3393\" data-end=\"3419\"><p data-start=\"3395\" data-end=\"3419\">HTTPS (SSL) connection.<\/p><\/li><li data-start=\"3420\" data-end=\"3465\"><p data-start=\"3422\" data-end=\"3465\">Restricted access to personal data.<\/p><\/li><li data-start=\"3466\" data-end=\"3549\"><p data-start=\"3468\" data-end=\"3549\">Deletion of information after a period of inactivity or at your request.<\/p><\/li><\/ul><hr data-start=\"3551\" data-end=\"3554\" \/><h2 data-start=\"3556\" data-end=\"3583\">6. Data Retention Period<\/h2><p data-start=\"3584\" data-end=\"3626\">Your personal data is retained:<\/p><ul data-start=\"3627\" data-end=\"3804\"><li data-start=\"3627\" data-end=\"3706\"><p data-start=\"3629\" data-end=\"3706\"><strong data-start=\"3629\" data-end=\"3679\">For the duration of your commercial relationship with us<\/strong> with BIOTIFULL COSMETIC.<\/p><\/li><li data-start=\"3707\" data-end=\"3804\"><p data-start=\"3709\" data-end=\"3804\">Until <strong data-start=\"3720\" data-end=\"3767\">for a maximum of 2 years after your last transaction<\/strong>, except where required by law otherwise<\/p><\/li><\/ul><hr data-start=\"3806\" data-end=\"3809\" \/><h2 data-start=\"3811\" data-end=\"3827\">Your rights<\/h2><p data-start=\"3828\" data-end=\"3892\">Vous disposez des droits suivants sur vos donn\u00e9es personnelles :<\/p><ul data-start=\"3893\" data-end=\"4090\"><li data-start=\"3893\" data-end=\"3931\"><p data-start=\"3895\" data-end=\"3931\">Right of Access and Rectification.<\/p><\/li><li data-start=\"3932\" data-end=\"3977\"><p data-start=\"3934\" data-end=\"3977\">Right to Erasure (\"right to be forgotten\")<\/p><\/li><li data-start=\"3978\" data-end=\"4047\"><p data-start=\"3980\" data-end=\"4047\">Right to object to processing or to direct marketing.<\/p><\/li><li data-start=\"4048\" data-end=\"4090\"><p data-start=\"4050\" data-end=\"4090\">Right to Data Portability.<\/p><\/li><\/ul><p data-start=\"4092\" data-end=\"4236\">To exercise these rights, simply contact us by email at:<br data-start=\"4164\" data-end=\"4167\" \/>\ud83d\udce9 <strong data-start=\"4170\" data-end=\"4236\">\u00a0<a class=\"decorated-link cursor-pointer\" rel=\"noopener\">contact@biotifullcosmetic.com<\/a><\/strong><\/p><hr data-start=\"4238\" data-end=\"4241\" \/><h2 data-start=\"4243\" data-end=\"4275\">8. Cookies and Tracking Tools<\/h2><p data-start=\"4276\" data-end=\"4309\">We use cookies to:<\/p><ul data-start=\"4310\" data-end=\"4464\"><li data-start=\"4310\" data-end=\"4353\"><p data-start=\"4312\" data-end=\"4353\">To improve the browsing experience on our website.<\/p><\/li><li data-start=\"4354\" data-end=\"4401\"><p data-start=\"4356\" data-end=\"4401\">To analyse website traffic statistics.<\/p><\/li><li data-start=\"4402\" data-end=\"4464\"><p data-start=\"4404\" data-end=\"4464\">To provide personalised content or targeted advertising.<\/p><\/li><\/ul><hr data-start=\"4571\" data-end=\"4574\" \/><h2 data-start=\"4576\" data-end=\"4601\">Secured Payment<\/h2><p data-start=\"4602\" data-end=\"4860\">Our transactions are secured through recognised payment gateways such as <strong data-start=\"4688\" data-end=\"4724\">CinetPay, PayTech ou Flutterwave<\/strong>.<br data-start=\"4725\" data-end=\"4728\" \/>These providers process payments in accordance with their own privacy policies, available on their respective websites.<\/p><p data-start=\"4862\" data-end=\"4925\">No complete bank details are stored on our servers.<\/p><hr data-start=\"4927\" data-end=\"4930\" \/><h2 data-start=\"4932\" data-end=\"4968\">10. Modifications de la politique<\/h2><p data-start=\"4969\" data-end=\"5198\">BIOTIFULL COSMETIC reserves the right to modify this policy at any time to comply with evolving laws or to improve transparency.<br data-start=\"5125\" data-end=\"5128\" \/>The changes will take effect immediately upon their publication on this page.<\/p><hr data-start=\"5200\" data-end=\"5203\" \/><h2 data-start=\"5205\" data-end=\"5219\">11. Contact<\/h2><p data-start=\"5220\" data-end=\"5419\">For any questions regarding this policy or your personal data, please contact us at:<br data-start=\"5325\" data-end=\"5328\" \/>\ud83d\udce7 <strong data-start=\"5331\" data-end=\"5364\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5333\" data-end=\"5362\">contact@biotifullcosmetic.com<br \/><\/a><\/strong>\ud83d\udcde <strong>(+237) 683 179 829<\/strong><br data-start=\"5364\" data-end=\"5367\" \/>\ud83d\udccd <strong data-start=\"5370\" data-end=\"5417\">Adresse : Si\u00e8ge social Logbessou \u2013 Douala, Cameroun<\/strong><\/p><hr data-start=\"5421\" data-end=\"5424\" \/><h3 data-start=\"5426\" data-end=\"5521\">\ud83d\udcac By using our website, you accept the terms of this Privacy Policy.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 18\/11\/2025 Bienvenue sur le site officiel de BIOTIFULL COSMETIC (accessible \u00e0 l\u2019adresse : https:\/\/biotifullcosmetic.com).La pr\u00e9sente Politique de Confidentialit\u00e9 explique comment nous collectons, utilisons, prot\u00e9geons et partageons vos informations personnelles lorsque vous visitez notre site web ou effectuez des achats sur notre boutique en ligne. 1. Qui sommes-nous ? BIOTIFULL COSMETIC [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":17,"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":6580,"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/6580"}],"wp:attachment":[{"href":"https:\/\/biotifullcosmetic.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}